No matter your tech question or issue, Sarie and Andi are here to help.
What's the best way to reach a Technology Training librarian?
Speak with any library staff member, who will make a request on your behalf to Sarie or Andi.
If you're already using a digital device online, you can submit your own technology training request using our online form.
What does a typical day look like for our Tech Training Librarians?
are no typical days! The pandemic was just hitting when I started.
Right away I had to adapt and offer remote appointments, and I found
myself using technology to teach technology so people could learn
technology. It was a huge undertaking. I’m proud that we’re able to
continue to offer remote appointments alongside in-person. I try to
answer requests within 24-48 hours, and spend a good bit of my time
speaking with people over the phone to collect info and schedule
Every day looks a little different for me because I travel around the
county to ACPL branches. Every technology training session brings unique
challenges. I really enjoy getting the opportunity to spend time with
patrons one-on-one and learn about their perspectives. I love supporting
people in their own learning process, and I always learn something new
from them, too.
What stands out when thinking about your work?
Even though the services we provide are for individuals of all ages, I
find working with the senior citizen population of Athens County to be
especially rewarding. Often by the time people reach out for our
services, they are already frustrated with their devices or don't have
anyone else they can ask for help. In many cases, our seniors rely on
family members to help them use technology, and that isn't an option for
everyone. Recently a patron said to me: "Thank you for providing this
service. You aren't just helping me; you are helping my family,
Hearing patrons express appreciation and gratitude for helping them
solve their tech problems never gets old. Helping people discover
solutions for their tech problems can really impact their quality of
life in a positive way. The more our society relies on technology and
the internet, the more important it is to support people who may have
reduced access or experience with these technologies. Digital literacy
education, and working to bridge the digital divide, are essential steps
to making our world a more equitable place, and I am grateful to be a
part of that work.
What would you stress to someone who’s never used this service before?
Everything we do is done at your pace, and I'll meet you at the level
where you are comfortable. If you want to try a new technological device
and decide that it isn't for you, that isn't a failure –
congratulations, you learned something new about yourself!
Above all, be kind to yourself. Keeping up with technological changes
is a lifelong learning process for everyone. Technology moves so fast
that techniques and skills become obsolete in a short amount of
time. It would be impossible for any one person to have complete mastery
of every device, software, or technological process that is out there.
So cut yourself some slack!
What are your favorite eLibrary Resources or ones you wish more people knew about?
Sarie: Even before I worked for the libraries, I was a regular user of the Ohio Digital Library, hoopla, and the New York Times digital subscription. My favorite eResource that I wish I could use more is CreativeBug.
Using their video tutorials, I took on a few different projects,
including sewing a lunch bag and putting in my first zipper! I have a
list of crafts ready to tackle in the coming year.
I enjoy listening to audiobooks, so the Ohio Digital Library is my
favorite eLibrary resource. Personally, I’m also very excited about The Great Courses Library Collection, now available through hoopla. I’ve always loved these courses, and rarely had access to them. So it’s a real treat for me.
Three Cheers for Our Cataloging Team!
Last year Terri,
Bethany, and Emma dealt with delivery, warehouse and
cargo/ transit issues because of the ongoing
pandemic...all while cataloging 23,955 new library items (surpassing
their 2019 record by 403 items and the 2020 number by
3,906 items. In December alone, they added 2,315!)
powerhouse team handles every single item that comes through
cataloging. They label, repackage, process, cover, and thoughtfully
decide where each item will be discovered best by library
visitors and staff.
Our guest will discuss and perform the poems set to music from his new album, Dance Floor at the End of Time: Songs for a Regenerative Earth, which
is a set of 18 interlocking songs celebrating love,
creatureliness and the earth, while recognizing the plight we’re in and
imagining regenerative worlds that may arise out of crisis.
is a poet, activist and songwriter dedicated to bringing the attention
of art to transformative change in how we treat the planet and each
other. He says, "Art is only part of the process—but these songs were
written to foster a sense of hope and a spur to climate action." Sponsored by the Friends of the Athens Public Library
Library Resource Highlight: hoopla's new BingePass
A hoopla BingePass gives you unlimited access to online magazines and The Great Courses -- with a single borrow! Get started here.